It’s all about trust – auditing local government domains
We know that owning a gov.uk domain address tells users that we can be trusted, and we’re proud of this message – it is an important part of building trust and reducing the potential for people to use...
View ArticleThe move to GOV.UK: training 1,000 writers
I am one of the trainers here at Government Digital Service and I work alongside Brij Thakrar. Our role is to train people in departments and agencies how to write and publish to GOV.UK. We take people...
View ArticleA short film about accelerated property possession
As we announced in August, it’s now possible to make an accelerated property possession online. The service lets a property owner evict a tenant at the end of a tenancy agreement. This is the first...
View ArticleDesigning assisted digital based on research, not assumption
Our eighth design principle is build digital services, not websites. “Our service doesn’t begin and end at our website. It might start with a search engine and end at the post office.” Assisted digital...
View ArticleGDS blogs round-up
If you’re interested in our work, don’t forget that GDS has 14 blogs including this, the main one. For a flavour of some of the things we’ve been up to lately, here are 5 (spoiler alert: it’s really...
View ArticleCreate a better user experience by changing the way you write
As a copywriter who’s written online content for the likes of BBC, Yahoo and Nokia, I have always thought about how the text appears on web pages. I think the way it looks is almost as important as...
View ArticleDigital Marketplace: building a digital by default service
The Digital Marketplace helps government find and compare cloud services for their technology projects. I am the Service Manager for the Digital Marketplace and lead the multidisciplinary team tasked...
View ArticleHow we organise our film production team
One question we’ve been asked a few times is: “What does your film production team look like? How can our department/agency/organisation build a team like that too?” In the spirit of “publish, don’t...
View ArticleSimpler Carer’s Allowance digital service now live
The new Carer’s Allowance digital service goes live today. If you have access to the internet it’s now easier than ever to apply for Carer’s Allowance. Here’s a short film we’ve made about the service:...
View ArticleOur GDS user research lab is 6 months old
When we were designing and building our user research lab, we learned a lot about how best to build one. During the past 6 months of running our lab, we’ve learned even more. In this post I’ll share...
View ArticleIt’s all about trust – auditing local government domains
We know that owning a gov.uk domain address tells users that we can be trusted, and we’re proud of this message – it is an important part of building trust and reducing the potential for people to use...
View ArticleThe move to GOV.UK: training 1,000 writers
I am one of the trainers here at Government Digital Service and I work alongside Brij Thakrar. Our role is to train people in departments and agencies how to write and publish to GOV.UK. We take people...
View ArticleA short film about accelerated property possession
As we announced in August, it’s now possible to make an accelerated property possession online. The service lets a property owner evict a tenant at the end of a tenancy agreement. This is the first...
View ArticleDesigning assisted digital based on research, not assumption
Our eighth design principle is build digital services, not websites. “Our service doesn’t begin and end at our website. It might start with a search engine and end at the post office.” Assisted digital...
View ArticleGDS blogs round-up
If you’re interested in our work, don’t forget that GDS has 14 blogs including this, the main one. For a flavour of some of the things we’ve been up to lately, here are 5 (spoiler alert: it’s really...
View ArticleCreate a better user experience by changing the way you write
As a copywriter who’s written online content for the likes of BBC, Yahoo and Nokia, I have always thought about how the text appears on web pages. I think the way it looks is almost as important as...
View ArticleDigital Marketplace: building a digital by default service
The Digital Marketplace helps government find and compare cloud services for their technology projects. I am the Service Manager for the Digital Marketplace and lead the multidisciplinary team tasked...
View ArticleHow we organise our film production team
One question we’ve been asked a few times is: “What does your film production team look like? How can our department/agency/organisation build a team like that too?” In the spirit of “publish, don’t...
View ArticleSimpler Carer’s Allowance digital service now live
The new Carer’s Allowance digital service goes live today. If you have access to the internet it’s now easier than ever to apply for Carer’s Allowance. Here’s a short film we’ve made about the service:...
View ArticleOur GDS user research lab is 6 months old
When we were designing and building our user research lab, we learned a lot about how best to build one. During the past 6 months of running our lab, we’ve learned even more. In this post I’ll share...
View Article
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